Shit Social Media Douchebags Say. Including such classics as synergy, hyper local, and social graph.
Straight forward, effective customer service from Bergdorf Goodman. I’m in love.
Article i wrote @ Undercurrent.
"I Get People Pregnant With Ideas"
Follow A Bajillion Hits (Alex Blagg) on Twitter.
Why is it that the only reason why the majority (38%) of people follow brands on Twitter is for product updates?
Shouldn’t brands be doing more for their customers? Like offering them personalized recommendations on products instead of spray-and-pray product updates?
Starbucks are without a doubt one of the leaders in the social media space so it’s nice to see them sharing the love with the below presentation on their digital strategy.
The key points:
What the F**k is Social Media NOW?
Social media as an instrument of change
The popularity of the Old Spice campaign speaks for itself.